Sales and support alignment - Mohamed Bhimji https://mohamedbhimji.com/tag/sales-and-support-alignment/ Innovative Leader in Strategy, Operations, and Scaling Support Functions | Enhancing Customer Experience to Fuel Growth and Optimize Efficiency | Dedicated to People-Centered Leadership, Focused on Coaching, Mentoring, and Team Development Tue, 28 Apr 2026 22:36:44 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 https://mohamedbhimji.com/wp-content/uploads/2024/09/cropped-DALL·E-2024-09-12-09.08.32-A-clean-and-minimalist-site-icon-for-a-personal-website-featuring-the-letters-MB-or-RB.-The-design-should-be-simple-modern-and-professional-wi-32x32.webp Sales and support alignment - Mohamed Bhimji https://mohamedbhimji.com/tag/sales-and-support-alignment/ 32 32 The $1M Mistake: Letting Customer Support Data Sit in a Silo https://mohamedbhimji.com/the-1m-mistake-letting-customer-support-data-sit-in-a-silo/?utm_source=rss&utm_medium=rss&utm_campaign=the-1m-mistake-letting-customer-support-data-sit-in-a-silo https://mohamedbhimji.com/the-1m-mistake-letting-customer-support-data-sit-in-a-silo/#respond Tue, 28 Apr 2026 22:17:41 +0000 https://mohamedbhimji.com/?p=459 Reading Time: 4 minutesI started my career as a software engineer. Back then, I thought sales was a black box of charm and luck. Then I spent two decades inside that box – as a rep, a sales director, and finally as SVP…

Continue reading →

The post The $1M Mistake: Letting Customer Support Data Sit in a Silo first appeared on Mohamed Bhimji.

The post The $1M Mistake: Letting Customer Support Data Sit in a Silo appeared first on Mohamed Bhimji.

Related posts:

  1. The Value of Cross-Functional Collaboration in Customer Experience
  2. Why Not Posting Salary Ranges Damages Trust and Slows Hiring
  3. Remote Isn’t a Step Back: Why Hybrid & Remote Work Remains the Future
]]> https://mohamedbhimji.com/the-1m-mistake-letting-customer-support-data-sit-in-a-silo/feed/ 0